Office Hours and Appointments

Dr. Dobmeyer with a patient

Office hours are Monday to Friday from 8:30 a.m. to 4:30 p.m. Appointment times fill up quickly; therefore we recommend calling 4-6 weeks in advance for a greater selection of times. Appointments are made on physician referral only.

We ask that you arrive 15 minutes prior to your appointment. Although there are occasional delays, we pride ourselves on seeing our patients on time.

We actively utilize a waiting list to fill cancellations and to see patients who need urgent care. Our cancellation policy requires that you notify our office at least 48 hours in advance to cancel your appointment. Excessive no-shows or cancellations may result in dismissal from our practice.

To more efficiently respond to your needs, our registered nurses are available during office hours to answer your questions and respond to your concerns. They act as a liaison between you and your doctor.

Appointment Checklist

Dr. Leston with a patient

Have you .....

• Contacted your primary care physician for a referral?
  
  
• Asked your primary care physician to forward your medical records to our office? (This includes lab tests, MRI and CT results, and any other pertinent information.)
  
  
• Completed your "New Patient Information" and "Health History" forms?
  
  

Do you have the following items ready to bring to your appointment?

• Referral (if required by your insurance)
  
  
• Current insurance card(s)
  
  
• Co-payment (cash, check or charge)
  
  
• MRI and/or CT films
  
  
• Medication List (including name, strength, and schedule)
  
  
• Completed "New Patient Information" and "Health History" forms
  
  

Patient Forms

Many forms that you may need are available using the links below. We encourage you to download, print, and complete any appropriate forms before your appointment.
[Need help opening/printing forms?]

• Health History Form
• Request for Amendment of Health Information
• Authorization For Release Of Information
• Restriction Request Form
• Request for Confidential Communications

Form Fees

Effective 9/1/05, Neurology Associates is happy to coninue assisting you with the completion of forms and medical records requests. You will be responsible for a minimal charge to help cover retrieval fees, handling costs and physician time. Payment is expected at the time of the request to finalize processing. Thank you.

Privacy Practices

Notice of Privacy Practices for Neurology Associates, Inc.
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Insurance and Billing

We accept most insurance plans. When you schedule your appointment, please verify that we honor your plan.

Insurance companies change frequently-it is important that you bring your most recent insurance cards to each visit. Your insurance policy is a contract between you and your insurance company. Many insurance companies require you to make a co-payment at the time of your appointment (refer to your insurance card for the correct amount). We will collect your co-pay at the time of your visit.

If your insurance requires you to provide a referral, you are responsible for obtaining it from your primary care physician prior to your appointment time. If you do not obtain a referral, we will ask that you sign a waiver agreeing to be responsible for the charges.

We file all insurance claims for you. Many insurance companies take 30-90 days to make payment. Once payment is received, a bill will be generated showing any balance owed. All payments on balances due are due in full upon receipt.

Neurology Associates accepts cash, personal checks, MasterCard, Visa, and Discover. There is a $25 fee for any returned checks.

If you do not have health insurance, please contact our billing department to make payment arrangements prior to your appointment.

Insurance Plans

PLANS IN WHICH WE DO PARTICIPATE
X = PLANS THAT REQUIRE A REFERRAL FROM PCP *THRU SSM MCO
ADVANTRA (GHP) X AETNA MC* X AETNA HMO* X AETNA EPO* AETNA POS* AETNA PPO* BCE EMERGIS BEECH STREET* X BLUE CHOICE BLUE CROSS/BLUE SHIELD ALLIANCE BLUE CROSS/BLUE SHIELD ALLIANCE CHOICE BLUE CROSS/BLUE SHIELD PREFERED BLUE HORIZONS CAPP CARE PPO CCO PPO* CHOICECARE PPO CIGNA HMO CIGNA PPO CMR-GHP X CMP-LHI EHTIX PPO ESSENCE X EXCLUSIVE CHOICE HMO FIRST HEALTH PPO GENERAL AMERICAN PPO	GHP X GOLD ADVANTRA (GHP) X HEALTH ALLIANCE X HEALTHLINK HMO HEALTHLINK PPO MEDICAID OF MISSOURI X MEDICARE COMPLETE (UHC) MEDICARE OF ILLINOIS MEDICARE OF MISSOURI MERCY HEALTH PLAN HMO MERCY HEALTH PLAN POS NPH NPN* NPPN* ONE HEALTH PLAN PPO* X ONE HEALTH PLAN POS* PHCS PPO PPO NEXT PREMIER PLUS (MHP) PRINCIPAL PPO PRO-NET TEAM CARE X TRICARE PRIME* TRICARE/CHAMPUS/CHAMPVA* UNITED HCARE CHOICE & CHOICE PLUS UNITED HCARE POS (MTH) UNITED HCARE SELECT & SELECT PLUS WELLMARK HEALTH NETWORK
PLANS IN WHICH WE DO NOT PARTICIPATE
BASIC BLUE COMMUNITY CARE PLUS HEALTHCARE USA MERCY MC+ ILLINOIS DEPT OF PUBLIC AID MEDICAID OF ILLINOIS MISSOURI MEDICAID

Hospitals

Neurology Associates, Inc., has three physicians on staff, allowing each physician to rotate every three weeks through hospital based care.

St. Mary's Health Center is our main hospital affiliate, but we also provide coverage at St. Luke's Hospital, Missouri Baptist Hospital, St. John's Mercy Medical Center, and Barnes-Jewish Hospital.